Need help? Have a question?
AP Instant Chat is available 24/7.
Communicate with the Newsroom 24/7 (for coverage requests, editorial enquiries, refeeds, restriction information, etc) via 'AP Instant Chat' – AP's interactive client support service.
Click on 'Click here for AP Instant Chat' once you have launched the 'AP Instant Chat' window to talk directly to our London Newsroom.
Do you have a 'my Account'?
If not, you will need to create a 'my Account' to gain access to 'AP Instant Chat'.
Click on 'Register' below to create a 'my Account'.
Once you have received confirmation, via email, that your registration is now active, please login via 'my Account' and then click on the highlighted 'AP Instant Chat' button.
Update your 'my Account'
If you already have a 'my Account' and you now want to gain access to 'AP Instant Chat', login to 'my Account' and select 'Update Account' to include this service in your registration.
Once you have received confirmation, via email, that your registration has been updated, please login via 'my Account' and then click on the highlighted 'AP Instant Chat' button.
Remember to enable popups - otherwise the 'AP Instant Chat' window will not launch.
Once your 'my Account' is active or updated, you can now download the Desktop Ticker, which is available to all News clients.
You can launch AP Instant Chat from the Desktop Ticker, should you have any coverage requests, editorial enquiries, script or video clarification, refeeds, restrictions or general feedback.
For a full overview of the features and functionality - visit: Desktop Ticker - More Information
Please note that this is an AP client-only service.